Frequently Asked Questions for Flinn’s Rooter Service of Midlothian, VA.

Scheduling Service

Q: Does Flinn’s Rooter Service provide 24/7 rooter services?
A: Yes, call us anytime, we are here to help.

Q: Can I Schedule an appointment in advance?
A: Yes, call ahead or email us for help. We can schedule to meet your needs.

Q: Can I schedule an appointment online?
A: Feel free. You can reach us online anytime. Please call to confirm if it’s an emergency.

Q: What is your service area?
A: We service the Chesterfield County and Henrico County area. This includes Midlothian VA and Richmond VA.

Services

Q: What Services does Flinn’s Rooter Service provide?
A: We can work on any drain in and around your home or business such as: your bath sink drain, tub drain, shower drain, toilet drain, washing machine drain, kitchen sink drain, main sewer drain, septic line, and many more.

Q: How long does the service typically take to perform?
A: For a basic rooter service, it can take about an hour.

Q: Do you work on all types of drainage pipes?
A: We can work on clay pipes, cast iron pipes, pvc pipes, and more!

Payment Options

Q: What payment types do you accept?
A: We accept cash, checks, Visa, Mastercard, American Express, Discover, PayPal, and Bitcoin.

Licenses and Insurance

Q: Is Flinn’s Rooter Service a licensed plumber?
A: We are not plumbers, however we have great relationships with local plumbers. So if you have a plumbing issue, call us and we can tell you if we’re able to do the job. If not, we can refer you to a trusted and licensed Virginia plumber.

Q: Is Flinn’s Rooter Service insured?
A: We are insured with commercial liability insurance so that you are protected.

Satisfaction Guarantee

Q: Does Flinn’s Rooter Service have a customer service guarantee?
A: Yes, we offer a 10 year warranty on our trenchless pipe repair work. Drain cleaning is guaranteed on a case by case basis depending on the results of a video inspection.

Google Rating

4.8

Based on 43 reviews

Flinn's Rooter Services

4.8

review us on See all reviews

James Lee

1724345250

I had a terrible drainage issue which kept from being able to use water in my house. Flinns came out with two workers, lots of equipment, and a hard working professional ethic. The first day, they worked on the drainage issue from the interior, and then completed the work from the exterior the next day. They also provided easy tips on how to do simple maintenance to help with drainage and flow. Very impressed by how hard and fast they worked! Highly recommended for professionalism and value.

Dan Penny

1721770419

Noah surprised me when he said he could be here in half an hour. Thirty five minutes later he pulled up. On short notice I'll take that. He walked around with me, assessed the situation and got to work. Thirty minutes later he was done and the problem was solved. Friendly, polite and efficient. Made sure I put his number in my phone for next. Highly recommend!

ALEX GRANT

1721243012

Had a clogged shower drain for two days and needed to call someone. I called Flinn's and was lucky enough he had a cancellation and could come the same day. He was in and out quickly and was very professional. Will keep him in mind and would recommend to others.

Mary Wood

1720799248

Chuck Hall

1720558273

These are thorough and professional. They fixed my issue in a quick time frame and provided other diagnostic services to provide further advice. These are the guys to call if you if you're having plumbing/blockage issues.

Susan Smith

1719082938

Excellent service and very professional!!! Will definitely use them again.

Alison Kaplan

1718242411

Had a clogged shower drain and contacted 3 different local plumbing companies - not only was Flinns the only one to actually respond to me - they were extremely prompt in responding and had same day availability. I opted to have them come the next morning as that worked better for me. Pricing was fair - as I’ve had other plumbers quote ridiculously more for the same service in the past. Noah and his assistant were friendly and efficient. Would definitely recommend.

Susan Schneider

1718046057

Very thorough and polite! Great job and reasonable price. I highly recommend!

John Scott

1717700170

The mainline from our house to the city sewer was clogged, and the only access to clean it out was in a very tight crawl space under our home. Owner Noah said it was a “top 10 hardest job he’s ever had,” but he made it look easy! Noah and his team were prompt, professional, courteous, and very knowledgeable. Moreover, they weren’t afraid of some serious hard work. Thank you to Noah, and I highly recommend him and his team for your plumbing, drain cleaning, and pipe repair needs.

Corrine Gutierrez

1715698752

Noah came out quickly and efficiently solved our plumbing issue that another plumbing company could not. I would highly recommend their services and will be using them in the future.

Erin Adams

1715005155

Flinn Rooter was excellent to work with. They were on time, very professional and fix the clogged drain quickly. I would absolutely call again if needed.

Drew Lucas

1714954514

Flinn’s has helped me with projects both personal and professional. Noah is the first one I will call any time an issue arises.

Mary Beth

1714755329

He was wonderful!! He came out the next day and got the problem fixed for way cheaper then any other place has quoted us! He explained everything, have us all our options!

Rebecca Cameron

1713807810

Noah and his assistant were very professional they checked everything and fixed my drain problems. It works like a charm now . I would highly recommend them .

Peter Klemz

1712841894

Noah came out next day and cleared my kitchen drain within the hour. I will be using them again when I have other issues. A different plumber before had told me I needed a complete pipe replacement.Everything was smooth and Noah was very responsive to text and had us scheduled next day

Ted Hansen

1709135045

Noah came out to our old house and cleared out an obstruction in our terra cotta sewer pipe. He was very communicative throughout the whole process, identified other issues with our piping that might cause problems down the road, gave us a thorough quote for additional (optional) work, and even followed up a few days later to make sure our pipe was still flowing well.Noah and his partner (Joey? Jeremy?) were very efficient but thorough and left the work site cleaner than it was before they even arrived. Very impressed and will recommend to anyone I know.

Christine Ryland

1699854602

Great service!

Henry Silver

1699385447

Awesome company!! Fast response time, worked with me on scheduling as I was running late, and fixed the issue in no time! Gave me solutions to the problem so I don’t have the issue again.HIGHLY RECOMMEND!!!!

AnnBrooks B

1698510500

The owner came out to check out a concern I had was very thorough and professional. I recommend this business

The Family

1696426156

Scheduling repairs with Flinn’s is a breeze. They communicate well and arrive on time. Their repair work and services are exceptional.

Kevin Germer

1696031618

Today Noah from Flinn’s came out to help with a major sewer line blockage at our church. Another company had assessed the situation and said the blockage was impenetrable and that we would need to jackhammer through the concrete floor of the building to repair or replace the pipe. Noah from Flinn’s was persistent, willing to try a lot of different things, and eventually got the pipe clear. We are very grateful, and next time our first call will be to Flinn’s.

Beverly Jackson

1688156986

My family and I would highly recommend Jay with Flinn's RooterService. Another plumber with another company had been calledfirst to address the seal at the base of the toilet. A few days after they finished, there was some leakage of water from somewherefrom the back of the toilet. At this point I was going to go witha new plumber. I went online and saw the reviews on Flinn's. Iread the reviews on Jay, who came highly recommended. Hecorrectly diagnosed the problem, took the time to explain whathappened, and patiently answered our questions. He wasprofessional and respectful. I would recommend him to family and friends. He and Flinn's were a God send.

Chelsea

1687384329

I came across Flinn's by blind luck while trying to find out about work that was done on my home by its previous owners. It turned out Flinn's hadn't performed the previous work, but Eugenia asked me what I had going on. I explained that we had been having drainage issues, and that our main drain had been diagnosed with roots under the concrete in our basement. Noah was able to come out and have a look the next day, and gave us a less invasive option than the first company we spoke to, which also happened to cost 1/3 less.Noah ended up installing a NuFlow liner in our cast iron main line, up to where it meets the PVC in our yard. This meant no tearing up of our concrete slab, which I was very thankful for. I believe ours was a technically difficult job, but Noah and his colleague worked diligently for the greater part of two days and got it done. While it's never fun spending a large amount of money when you weren't planning for it, I felt confident in Noah's diagnosis and plan, and his expertise was evident in discussion with him about our options, as well as during the work. I'm grateful for the quick timeline we were able to complete the project on, and that I was made aware of the liner technology that was used in our repair. Noah was a pleasure to work with, and very responsive via text, even on the weekend. I wouldn't hesitate to use him again, although hopefully my plumbing woes are over now.

holly dejarnette

1684932062

Margaret Gehler

1683319478

Shauna Davis

1676052907

Good customer service and fair prices. I felt respected when talking with Noah and the experience was much better than what we've had some of the bigger local companies.

Pete Crockett

1670948091

If you want the short version: Flinn's Rooter Service is one of the best customer experiences I've ever had with a service company and I don't hesitate in recommending them.If you want the long version keep reading...We had an amazing experience with Flinn's. They were recommended by another plumber due to the need of special equipment to unclog our main sewer line. We contacted them late in the day and were contacted right back and were able to set something up that night for the very next morning which we were thankful for.Jay came out and began looking at our problem and pointed out a water damage problem the clog had caused that we likely would not have noticed until it had done some pretty bad damage. Jay discovered what the problem was and while we had originally called for a main line clog, he let us know that the problem was likely more isolated which ended up saving us some money in the long run. We really appreciated that honesty versus charging us for work that didn't necessarily need to be performed.The very next day the owner reached out to me via text to see how the issue was going and told me to keep in touch about it. He followed up several times after that to make sure everything was okay and even answered a couple questions that I had. You just don't get that kind of customer service at most businesses anymore. We have full faith in Flinn's and will certainly use their services in the future if needed. Thank you Jay, Noah, and team!

Patrick Finger

1660694495

I had a slow to drain kitchen sink and Flinn’s was out the next day. Pleased with their work and timeliness.

Mag Reys

1657145083

Contacted this service and immediately was contacted back. Two representatives came by our house to investigate the problem which appears to be an eroded cast iron pipe vent drain connected to our washing machine. Their estimate was much more in our price range of what fit our budget that another estimate we received from another company. They wanted several thousand. We are on their schedule for fixing the problem. The owner texted me the following day just to follow-up on the visit and that we are on their schedule for the fix. Everyone I’ve talked to or texted with are so very very nice and willing to work with you. Very genuine folks. No feeling of being taken advantaged of. (Note: my neighbor recommended this company. She had only great comments regarding using them.)

Julia Hester

1652977829

Evans Bradley

1648048670

Andrea P.V. Dorsey

1645988720

This was my first time using Flinn's and he was polite, professional, on time, and did a great job in fixing my drain issues. I will definately be using this company again.

Shannon Fairbanks

1639432775

I contacted Flinn's for a clogged kitchen sink. Their quote was very reasonable. Noah and Matt texted prior to arrival, were on time and they worked quickly and efficiently. I highly recommend them and will definitely use their services again if needed!

Hannah Davis

1639136526

Noah was such an awesome person to work with - I appreciated the honesty, punctuality, direct feedback, and willingness to assist with my issues. I Definitely recommend them to do your work. I called three other plumbers before this and they fixed my issue, while the others did not.

Melanie Fish-Mathis

1633475197

Noah came out and the end of his day didn’t stop until he figured out the issue and got the job done! Thanks for a job well done… I’ll recommend Flinn’s to folks in my area.

Ed hall

1630433680

They were on time and reasonably priced . I have used Noah before for turbo blasting of the main waste line to the street.He has a great video pipe inspection system too.Today they unclogged the outside basement stair well that was flooding the basement.I recommend Flinn’s . Just send him a text and he will get back to you as soon as he puts his tools down for a few minutes,

R Ryan

1623799946

John was recommended by another plumbing company to fix a clog in the septic line at our business. Even though it was after hours, he was very easy to get on the phone, extremely professional and accommodating, and made a very frustrating issue so much easier to deal with. He told us up front what the service would cost, kept us posted on his estimated arrival, and had the problem resolved quickly. We would very highly recommend Flinn’s Rooter Service to anyone in need of this service!!

Debbie Noble

1621121792

Chuck Glover

1620227052

On time. Knew what they were doing in diagnosing and fixing the issue. Would definitely use again. Took the time to coach me in preventing recurring problems. Local family business providing as good or better service as large franchise business.

Glenn Jeffries

1619048514

Flinn’s came out today to service me and they were awesome! Previous plumber had trouble finding my clog. Not only did Flinn’s solve the problem but gave a root cause of the issue. I will definitely use them for all my plumbing needs!

Paul Large

1610722844

Very helpful and responsive, were quick in determining the location of the clog and fixing the problem. They were able to come out on the day that I called which was much appreciated because of the nature of the backup. All in all I would recommend Flinn’s to anyone.

×

Call Now